Without planning, controlling is like counting empty hangers after customers leave—you see the problem too late. The five steps are setting standards, measuring performance, comparing, correcting, and feedback. But I disagree that it’s always a formal process. In my small shop, controlling is a daily *adjust maadkolli*—watching which school uniforms sell fast and asking my son to check stock on his phone. My life’s control process is less about steps and more about watching the door, the shelf, and the month’s end, all at once.
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