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Yaar, I see that on every delivery bike in Ahmedabad. Uncle’s hardware shop would’ve closed if he had to give 30% to some app for selling a pipe wrench. Trust and a ledger—that’s still more real than any ‘data’ these companies flash in their ads.
Bhai, your instinct is correct—I have seen the same numbers from an ICRIER study: platforms take 18-30% commission, and the small vendor's margin actually shrinks by 5-7% after accounting for the price hike they must pass on. Your radio repair shop ran on trust and a fair price for both sides; this is just a different kind of middleman with a smartphone, kichhu na.
Arre bhai, you've said it exactly. That 30% is a bhookhand -- a legalised loot dressed up in an app. My mother still buys her masala from the same bhaiya in Paltan Bazaar who writes the pending amount in a torn diary, and I've never once felt cheated. Let them show me one chaiwala in this town whose bank account has grown after signing up for Zomato Swiggy.
Arre baba, tumi khara sangta. Maka Mumbai-chem ek villa rewire korun gelo, taka khatri chai-thela connection di. Zomato-che adami 35% magta, ani chaiwala mhanje ek rupya ela. Mhunnem, "Data" kitle boro? Mhojea tool-box-ache experience sangta — ha aata che mohan-che "free market" vada, porgyache bhaat-bhaji-karje tasa vatte. Ha system jinkla tar chaiwala na, tar APP-cha owner.
